For
Over 16 years old, from any country of residence.
Once you've finished all modules and the self-assessment, you'll receive an email with a downloable completion certificate.
Open until 31/12/2024
Course Santander | Effective Communication
Open until 31/12/2024
Santander Open Academy
Duration
8 teaching hours, which you can do at your own pace.
Available Languages
Spanish, English, Portuguese, Polish and German
Certificate
Upon completing the course, you will receive a certificate of completion.
About the Course
Through this course you will acquire skills to improve your verbal communication. You will also learn techniques to increase your confidence when presenting and how to structure your message effectively in any professional or personal situation.
What You Will Learn
The overall aim of the course is to provide you with the practical tools and knowledge necessary to become a confident, adaptable and effective communicator. You will learn about:
- The importance of communication and how to deliver good messages
- Verbal and non-verbal communication skills
- Communication and emotional intelligence
- Social skills and communication: assertiveness, empathy and feedback
- Learning how to communicate without stress
- How to make effective communication feel natural
Answer Your Questions
We recommend using a laptop for a best experience, but you can also access the platform using a mobile device or tablet. You'll need a internet connection to access to the course content, as it's not available for offline viewing.
The course starts the day you apply and allows you to progress at your own pace.
The modules are independen and you'll learn at your own pace.