For

Over 16 years old, from any country of residence.

Duration

8 teaching hours, which you can do at your own pace.

Available Languages

Spanish, English, Portuguese, Polish and German

Certificate

Upon completing the course, you will receive a certificate of completion.

About the Course

Through this course you will acquire skills to improve your verbal communication. You will also learn techniques to increase your confidence when presenting and how to structure your message effectively in any professional or personal situation.

Santander Open Academy

What You Will Learn

The overall aim of the course is to provide you with the practical tools and knowledge necessary to become a confident, adaptable and effective communicator. You will learn about:

  • The importance of communication and how to deliver good messages
  • Verbal and non-verbal communication skills
  • Communication and emotional intelligence
  • Social skills and communication: assertiveness, empathy and feedback
  • Learning how to communicate without stress
  • How to make effective communication feel natural
Santander Open Academy

Answer Your Questions

The course is completely free for students and it is fully financed by Santander Bank.

We recommend using a laptop for the best experience, but you can also access the platform using a mobile device or tablet. You'll need an internet connection to access the course content, as it's not available for offline viewing

Once you've finished all modules and the self-assessment, you'll receive an email with a downloadable completion certificate.

The course starts the day you apply and allows you to progress at your own pace.

The modules are independent, so you'll learn at your own pace.